Terms and Conditions of samedayclinic.co.uk


The User must read this document carefully. This website is operated and owned by
Pharmesthetics Ltd (referred here as the “Owner”),
208 Upper Richmond Road, London, SW15 6TD
Owner contact email: info@pharmesthetics.com

Throughout the site, the terms “we”, “us” and “our” refer to samedayclinic.co.uk.
Samedayclinic.co.uk offers this website, including all information, tools and services
available from this site to you, the user, conditioned upon your acceptance of all terms,
conditions, policies and notices stated here.
Samedayclinic.co.uk offers Antibody and PCR swab testing services for NHS workers,
essential workers and members of the public in the UK.
By visiting our site and/ or purchasing something from us, you engage in our Service and
agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
These Terms of Service apply to all users of the site, including without limitation users who
are browsers, vendors, customers, merchants, and/ or contributors of content.
These terms and conditions along with our Privacy Policy (together, the “Terms”) apply
throughout our website and during any telephone call or written correspondence between
you and us. If there is any conflict between these terms and any terms or conditions found
elsewhere on our website, or in any written or verbal communication between you and us,
these Terms shall prevail.
Test results and any comments given by us on the results are for information only. They are
not a clinical diagnosis. Blood tests alone should never replace a proper medical
investigation and/or a doctor’s advice. Our comments are based solely on the results in
relation to what are considered normal ranges in the general population. This information is
very likely not going to be enough to understand your overall health or a specific condition
you may be wondering about. If you have any concerns at all regarding any aspect of your
health or your test results you should discuss them directly with your GP or a doctor.
Based on the results of your test(s) we may advise that you purchase a follow-up test or that
you see your GP for further investigation or both. You agree that you are solely responsible
for acting on such guidance and that samedayclinic.co.uk accepts no liability if you choose
not to do so.

Medical disclaimer
1. The test results of Covid-19 Antibody test are for clinical reference and should not be
used as the only basis for clinical diagnosis and treatment.
2. Due to limitation of testing methodologies, it cannot rule out the possibility of COVID
19 infection based on a negative result. It is recommended to combine other test
results and clinical symptoms to make an accurate diagnosis.

Our product
Usage of Samedayclinic.co.uk and the Service is age-restricted: to access and use
Samedayclinic.co.uk and its Service the User must be an adult under applicable law. Please
note that some provisions in these Terms may only apply to certain categories of Users. In
particular, certain provisions may only apply to Consumers or to those Users that do not

qualify as Consumers. Such limitations are always explicitly mentioned within each affected
clause. In the absence of any such mention, clauses apply to all Users. Samedayclinic.co.uk
offers Antibody and PCR swab testing services for NHS workers, essential workers and
members of the public in the UK.
You agree that you are entirely responsible for your selection of tests and that you agree that
it is your decision as to whether the tests you do purchase from us are suitable for you and
whatever you may need them for. If in any doubt, please speak to a doctor or a qualified
medical professional.
Some of the Products provided on Samedayclinic.co.uk, as part of the Service, are provided
based on payment. Prices, descriptions or availability of Products are outlined in the
respective sections of Samedayclinic.co.uk and are subject to change without notice. While
Products on Samedayclinic.co.uk are presented with the greatest accuracy technically
possible, representation through photos, images, colours, sounds or any other means is for
reference only and implies no warranty as to the characteristics of the purchased Product.
Forming a contract between you and samedayclinic.co.uk
Samedayclinic.co.uk website will guide you through the steps you need to take to place an
order with us. Our order process allows you to check and amend any errors before
submitting your order to us. Please take the time to read and check your order at each stage
of the order process.

Payment must be received in full prior to us processing your order. Once payment is
received, we will confirm our acceptance to you by sending you a confirmation email. The
contract between us will only be formed on the date we send you this acceptance
confirmation. All notifications related to the described purchasing process shall be sent to the
email address provided by the User for such purposes.
The price of the Products will be as quoted on our website at the time you submit your order.
Prices for our Products may change from time to time, but changes will not affect any order
you have already placed.

Samedayclinic.co.uk may offer discounts or provide special offers for the purchase of
Products. Any such offer or discount shall always be subject to the eligibility criteria and the
terms and conditions set out in the corresponding section of Samedayclinic.co.uk. Offers and
discounts are always granted at the Owner’s sole discretion. By using our offers User cannot
claim to use any offer in the future. Offers and discounts are always granted at the Owner’s
sole discretion. All payments are independently processed through third-party services.
Information related to accepted payment methods are made available during the purchasing
process. Samedayclinic.co.uk does not collect any payment information – such as credit
card details – but only receives a notification once the payment has been successfully

Reference numbers delivery system
Reference numbers required for the post-travel tests are automatically generated and
emailed to the customers upon making a payment. Please note that emails can be
forwarded to your spam/junk folder. In the event of not receiving an email with your
reference number, please email us directly at info@pharmesthetics.com or call
The email with a reference number is generated and sent by an external system. Please do
not reply to this email. Any queries should be emailed directly to info@pharmesthetics.com .

Cancellations and refunds

IMPORTANT: For safety reasons we cannot accept a return of posted test kits. Therefore, all
posted test kits are NON-REFUNDABLE!
IMPORTANT: For safety reasons we cannot accept a return of posted test kits. Therefore, all
test by post are NON-REFUNDABLE!
Test by post must be completed according to the attached instructions. If the test is rejected
by laboratory because it was not completed correctly then new test must be booked and paid
for. We cannot accept any liability or offer refunds for rejected tests.
Every cancellation is subject to administration fee. PCRs

  •  Tests cancellation is subject to £40 administration fee.
  •  Antigen (Lateral Flow Tests) and Antibody tests cancellation is subject to £20 administration
     fee or non-refundable for the services below £20.

Unless exceptions apply, the User may be eligible to withdraw from the contract within the
period specified below (generally 14 days), for any reason and without justification. Every
cancellation is subject to administration fee.
Users are, however, free to express their intention to withdraw from the contract by making
an unequivocal statement in any other suitable way. In order to meet the deadline within
which they can exercise such right, Users must send the email to info@pharmesthetics.com
with the withdrawal notice before the withdrawal period expires.
The right of withdrawal does not apply for the provision of services after the service has
been fully performed and/or the 14-day cancellation period has expired.
You may cancel your order at any time before a sample collection and be liable for a refund.
Samedayclinic.co.uk reserves a right to charge an administration fee of for all cancellations. 
To cancel a Contract, please send us an email stating that you wish to cancel and the
reason for the cancellation. Cancellation requests must be sent in writing directly
to info@pharmesthetics.com
All refunds requests must be sent in writing directly to info@pharmesthetics.com . The
refund will be processed within 14 business days from the moment we receive a request.

Shipping Policy
Test kits are posted via Royal Mail Tracked 24 hours service. The delivery usually takes 1-2
We offer Next Day Delivery only for orders made before 4pm.
We do not ship parcels on weekends, bank holidays (England).
All the parcels ordered after 4pm on Fridays, will be posted on Monday and delivered on
Tuesday. Customers are responsible for making orders early enough to receive them on

Please be aware that Royal Mail might experience delays in deliveries and
Samedayclinic.co.uk does not assume responsibility for any delays in the posted home test
kits deliveries. 
Test results for postal service are usually received within 24-48 hours from the time the
laboratory receives the package with the sample.

Our liability
The Products you purchase from us are for private use only and you agree not to use the
Products for any commercial purpose. We are not liable to you for any loss of profit, loss of
business or revenue, business interruption or loss of business opportunity.
Nothing in these Terms excludes, restricts or modifies any guarantee, condition, warranty,
right or remedy which the User may have under the Competition and Consumer Act 2010 or
any similar State and Territory legislation and which cannot be excluded, restricted or
modified (non-excludable right). To the fullest extent permitted by law, our liability to the
User, including liability for a breach of a non-excludable right and liability which is not
otherwise excluded under these Terms of Use, is limited, at the Owner’s sole discretion, to
the re-performance of the services or the payment of the cost of having the services supplied

Our total liability to you resulting from a Contract is limited to the total value of that Contract
– meaning the price you paid for the Products and any additional services. In particular, we
are not liable for any costs, loss, delay, inconvenience or damage you suffer as a result of:

  •  samedayclinic.co.uk being unable to test your sample for any reason,
  •  test results not being made available to you within the turnaround time stated for any Product,
  •  loss or damage that is not foreseeable,
  •  any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or User account or the information contained therein,
  •  any errors, mistakes, or inaccuracies of content, personal injury or property damage, of any nature whatsoever, resulting from User access to or use of the Service,
  •  any unauthorized access to or use of the Owner’s secure servers and/or any and all personal information stored therein

Samedayclinic.co.uk does not assume responsibility for any delays in the posted home test
kits deliveries. 
Samedayclinic.co.uk does not assume responsibility for changes to testing requirements
made by the Government. Please purchase tests wisely. Should you decide to book the test
in advance, and the regulations change in the meantime, please be aware that the PCRs
Tests cancellation is subject to £40 administration fee and Antigen (Lateral Flow Tests)
cancellation is subject to £20 administration fee.
Samedayclinic.co.uk does not warrant, endorse, guarantee, or assume responsibility for any
product or service advertised or offered by a third party through the Service or any
hyperlinked website or service, and the Owner shall not be a party to or in any way monitor
any transaction between Users and third-party providers of products or services.

Our right to change and modify these terms

We may amend the Terms from time to time. Such changes will only affect the relationship
with the User for the future. The applicable previous version will govern the relationship prior
to the User’s acceptance. The User can obtain any previous version from the Owner.
If required by applicable law, the Owner will specify the date by which the modified Terms
will enter into force.

Other important terms
We may transfer our rights and obligations under a Contract to another organisation, but this
will not affect your rights or our obligations under the Terms. This Contract is between you
and us. No other person shall have any rights to enforce any of its terms whether under the
Contracts (Rights of Third Parties) Act 1999 or otherwise.
In accordance with the government guidance regarding COVID19, the laboratory is obliged
to share patient data if the test comes out positive. If your swab detects the presence of the
virus your data will be passed to the government.
Samedayclinic.co.uk reserves the right to transfer, assign, dispose of by novation, or
subcontract any or all rights or obligations under these Terms, taking the User’s legitimate
interests into account. Provisions regarding changes of these Terms will apply accordingly.
All communications relating to the use of Samedayclinic.co.uk must be sent using the
contact information stated in this document.
These Terms are governed by the law of the place where the Owner is based, as disclosed
in the relevant section of this document, without regard to conflict of laws principles.
Users may bring any disputes to the Owner who will try to resolve them amicably. While
Users’ right to take legal action shall always remain unaffected, in the event of any
controversy regarding the use of Samedayclinic.co.uk or the Service, Users are kindly asked
to contact the Owner at the contact details provided in this document. The User may submit
the complaint including a brief description and if applicable, the details of the related order,
purchase, or account, to the Owner’s email address specified in this document.
Samedayclinic.co.uk will process the complaint without undue delay and within 21 days of
receiving it.

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